Feedback isn’t simply tracking survey scores.
It’s about listening to people and learning from their experiences.
Voice of the Day
“Cashier Cindy did an amazing job. I had a question about something which she answered promptly and accurately and she also shared information on an upcoming sale that I wasn’t aware of. All of this was done while she was efficiently scanning my groceries. I was very pleased with our interaction. Great job to you Cindy! Thank you!!“
